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Active Incident
This Portal Status page provides details of scheduled maintenance and reported outages of the CFM Customer Portal site, myCFMPortal.com. This is for users who log into mycfmportal.com with an email address. Not all outages are detectable with current monitoring, so if you are experiencing a new issue on the website, please submit an new inquiry via Ask CFM widget. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66.
MyDownload widget unstableOperational

Incident Status

Operational

Components

myCFM Portals

Locations

myDownload


March 19, 2026 08:18 UTC
MONITORING

Dear Customer, we are improving our documentation portal by moving TDS documentation from myTechPub to myDownload. This transfer will happen in steps: In the myTechPub widget, LEAP-1A TDS manual removed on 20/03/2026 LEAP-1B TDS manual removed on 20/04/2026 LEAP-1C TDS manual removed on 20/05/2026 For this reason, in the myDownload widget, LEAP's TDS downloads are available at the following new location: Tooling / ALL LEAP / Toolings / TECHNICAL DATA SHEET [TDS.25] We know this situation may cause inconvenience and we apologize. Thank you for your understanding. For any questions, please contact the Customer Support Center "CSC” using “Ask CFM”. Best regards, MyCFMPortal team

myCFM Portals

Operational

0

Upcoming Maintenances

0

Incidents Last 30 Days

History (Last 7 days)

Maintenance myCFMportal potential disruptionsPlanned Maintenance

Description

Due to scheduled maintenance, users should expect intermittent slowness or inaccessibility of myCFM Portal . These disruptions will not be experienced during the entire time window. If you have an AOG or Imminent AOG inquiry during this time, please send call Customer Support Center at +33 1 64 14 88 66. In order to organize this maintenance time as well as possible, please consult the FAQ article dedicated with all the necessary informations for a limited service: https://helpcenter.mycfmportal.com/myCFMSAFAQ/s/article/Planned-outage-Informations-for-a-limited-service We apologize for any inconvenience this may cause, myCFM Portal Team


Components

myCFM Portals


Locations

Alerts, Ask CFM, Cases, CNR, Commitment Letters (via Links), Data Query, Documents, Dynamic Analysis (via Links), e-Account (via Links), Engine Profile, Engine Wash Analytics, Fleet & Asset Management, Fleet Monitor (via Links), Fleet Monitor X (via Links), Flight Data, Links, Maintenance, myDownload, myTechPub, My Portal Access, NECD, Plotting, Report (via Links), Spare Parts Sales (via Links), Training, Warranty APP, Warranty Widget (Dual Zone)


Schedule

April 18, 2026 16:30 - April 18, 2026 21:30 UTC


April 18, 2026 16:30 UTC
UPDATE

Scheduled maintenance is starting.

April 18, 2026 21:30 UTC
UPDATE

Scheduled maintenance is complete.
Planned release activity for Fleet & Asset Management - Engine Change ToolPlanned Maintenance

Description

The widgets Engine Profile & Fleet & Asset Managementwill be unavailable due to an upgrade/a system maintenance (red box with error message, disconnection etc.). We apologize for any inconvenience this may cause. myCFMportal Team,


Components

myCFM Portals


Locations

Engine Profile, Fleet & Asset Management


Schedule

April 17, 2026 09:30 - April 17, 2026 11:30 UTC


April 17, 2026 09:30 UTC
UPDATE

Scheduled maintenance is starting.

April 17, 2026 11:30 UTC
UPDATE

Scheduled maintenance is complete.