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All Systems Operational
This Portal Status page provides details of scheduled maintenance and reported outages of the CFM Customer Portal site, myCFMPortal.com. This is for users who log into mycfmportal.com with an email address. Not all outages are detectable with current monitoring, so if you are experiencing a new issue on the website, please submit an new inquiry via Ask CFM widget. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66.

myCFM Portals

Operational


3

Upcoming Maintenances

4

Incidents Last 30 Days

Scheduled Maintenance

Maintenance of Portals backend systemPlanned Maintenance

Schedule

February 11, 2026 11:30 - 16:00 UTC

Components

myCFM Portals

Locations

Alerts, Ask CFM, Cases, CNR, Commitment Letters (via Links), Data Query, Documents, Dynamic Analysis (via Links), e-Account (via Links), Engine Profile, Engine Wash Analytics, Fleet & Asset Management, Fleet Monitor (via Links), Fleet Monitor X (via Links), Flight Data, Links, Maintenance, myDownload, myTechPub, My Portal Access, NECD, Plotting, Report (via Links), Spare Parts Sales (via Links), Training, Warranty APP, Warranty Widget (Dual Zone)

Description

Due to planned maintenance of the backend systems all Portals will be inaccessible or have limited data flow during the following time. This includes FMX. Users might expect intermittent slowness and/or inaccessibility to all the Portals during this planned outage window. Diagnostics: Data processing, Alert generation and CNR issuance will be impacted during this window. Processing will resume post the maintenance outage, please expect some delays.
Maintenance - myCFMportal unacessiblePlanned Maintenance

Schedule

February 11, 2026 12:00 - 16:00 UTC

Components

myCFM Portals

Locations

Alerts, Ask CFM, Cases, CNR, Commitment Letters (via Links), Data Query, Documents, Dynamic Analysis (via Links), e-Account (via Links), Engine Profile, Engine Wash Analytics, Fleet & Asset Management, Fleet Monitor (via Links), Fleet Monitor X (via Links), Flight Data, Links, Maintenance, myDownload, myTechPub, My Portal Access, NECD, Plotting, Report (via Links), Spare Parts Sales (via Links), Training, Warranty APP, Warranty Widget (Dual Zone)

Description

An important IT maintenance must be performed. In order to organize this maintenance time as well as possible, please consult the FAQ article dedicated to your zone with all the necessary informations for a limited service: https://helpcenter.mycfmportal.com/myCFMSAFAQ/s/article/Planned-outage-Informations-for-a-limited-service Impacts: No access to MyCFMPortal. In order to be able to consult the technical documentation, we recommend to download and install the virtual DVD (offline consultation) prior to scheduled maintenance. We recommend anticipating this action as downloading mayrequires substantial time. You will find below the links to the FAQs in order to download the technical documentation : https://helpcenter.mycfmportal.com/myCFMSAFAQ/s/article/Optimized-download-and-Restart-interrupted-downloads https://helpcenter.mycfmportal.com/myCFMSAFAQ/s/article/myDownload-widget-Overview-and-Searching-SA For AOG situation request during this period, the communication channels will be phone and emails only. • For phone, use the usual phone number : +33 (0)1 64 14 88 66 We apologize for any inconvenience this may cause. myCFMportal Team
FMX widget will be unavailablePlanned Maintenance

Schedule

February 22, 2026 08:00 - 16:00 UTC

Components

myCFM Portals

Locations

Fleet Monitor (via Links), Fleet Monitor X (via Links)

Description

The widget FMX will be unavailable due to a system maintenance (red box with error message, disconnection etc.). We apologize for any inconvenience this may cause. myCFMportal Team,

History (Last 7 days)

E-SPS widget are unavailableService Disruption

Incident Status

Service Disruption


Components

myCFM Portals


Locations

Spare Parts Sales (via Links)



January 28, 2026 10:04 UTC
INVESTIGATING

The widget E-SPS is currently unavailable with red boxes error messages visible and does not allow optimal navigation. The technical teams are working on restoring full service as quickly as possible. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66. We apologize for any inconvenience this may cause. myCFMportal Team.

January 28, 2026 20:46 UTC
RESOLVED

The incident has been resolved.