Header Image
Active Incident
This Portal Status page provides details of scheduled maintenance and reported outages of the CFM Customer Portal site, myCFMPortal.com. This is for users who log into mycfmportal.com with an email address. Not all outages are detectable with current monitoring, so if you are experiencing a new issue on the website, please submit an new inquiry via Ask CFM widget. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66.
MyDownload widget unstablePartial Service Disruption

Incident Status

Partial Service Disruption

Components

myCFM Portals

Locations

myDownload


March 19, 2026 08:18 UTC
IDENTIFIED

The widget Mydownload is currently unstable with red boxes error messages visible and does not allow optimal navigation. The technical teams are working on restoring full service as quickly as possible. We apologize for any inconvenience this may cause. myCFMportal Team.

myCFM Portals

Operational

0

Upcoming Maintenances

1

Incidents Last 30 Days

History (Last 7 days)

Fleet & Asset Management widget will be unavailablePlanned Maintenance

Description

The widget Fleet & Asset Management will be unavailable due to a system maintenance (red box with error message, disconnection etc.). We apologize for any inconvenience this may cause. myCFMportal Team,


Components

myCFM Portals


Locations

Fleet & Asset Management


Schedule

March 25, 2026 06:00 - March 25, 2026 16:00 UTC


March 25, 2026 06:00 UTC
UPDATE

Scheduled maintenance is starting.

March 25, 2026 16:00 UTC
UPDATE

Scheduled maintenance is complete.
Maintenance myCFMportal potential disruptionsPlanned Maintenance

Description

Due to scheduled maintenance, users should expect intermittent slowness or inaccessibility of myCFM Portal . These disruptions will not be experienced during the entire time window. If you have an AOG or Imminent AOG inquiry during this time, please send call Customer Support Center at +33 1 64 14 88 66. In order to organize this maintenance time as well as possible, please consult the FAQ article dedicated with all the necessary informations for a limited service: https://helpcenter.mycfmportal.com/myCFMSAFAQ/s/article/Planned-outage-Informations-for-a-limited-service We apologize for any inconvenience this may cause, myCFM Portal Team


Components

myCFM Portals


Locations

Alerts, Ask CFM, Cases, CNR, Commitment Letters (via Links), Data Query, Documents, Dynamic Analysis (via Links), e-Account (via Links), Engine Profile, Engine Wash Analytics, Fleet & Asset Management, Fleet Monitor (via Links), Fleet Monitor X (via Links), Flight Data, Links, Maintenance, myDownload, myTechPub, My Portal Access, NECD, Plotting, Report (via Links), Spare Parts Sales (via Links), Training, Warranty APP, Warranty Widget (Dual Zone)


Schedule

March 21, 2026 17:00 - March 22, 2026 11:00 UTC


March 21, 2026 17:00 UTC
UPDATE

Scheduled maintenance is starting.

March 22, 2026 11:00 UTC
UPDATE

Scheduled maintenance is starting.
FMX widget will be unavailablePlanned Maintenance

Description

The widget(s) will be unavailable due to a system maintenance (red box with error message, disconnection etc.). We apologize for any inconvenience this may cause. myCFMportal Team,


Components

myCFM Portals


Locations

Fleet Monitor (via Links), Fleet Monitor X (via Links)


Schedule

March 21, 2026 20:00 - March 22, 2026 04:00 UTC


March 21, 2026 20:00 UTC
UPDATE

Scheduled maintenance is starting.

March 22, 2026 04:00 UTC
UPDATE

Scheduled maintenance is complete.