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Active Incident
This Portal Status page provides details of scheduled maintenance and reported outages of the CFM Customer Portal site, myCFMPortal.com. This is for users who log into mycfmportal.com with an email address. Not all outages are detectable with current monitoring, so if you are experiencing a new issue on the website, please submit an new inquiry via Ask CFM widget. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66.
NECD widget unavailableService Disruption

Incident Status

Service Disruption

Components

myCFM Portals

Locations

NECD


July 24, 2026 11:24 UTC
INVESTIGATING

The widget NECD is currently unavailable and does not allow optimal navigation. The technical teams are working on restoring full service as quickly as possible. We apologize for any inconvenience this may cause. myCFMportal Team.

myCFM Portals

Operational

1

Upcoming Maintenances

3

Incidents Last 30 Days

Scheduled Maintenance

Planned maintenance activity for Fleet & Asset Management & Engine Profile WidgetPlanned Maintenance

Schedule

July 29, 2026 05:00 - 08:00 UTC

Components

myCFM Portals

Locations

Engine Profile, Fleet And Asset Management

Description

Due to a planned maintenance activity, Engine Change Tool in Fleet & Asset Management & Engine Profile widget will not be available to users during the outage window.

History (Last 7 days)

CML widget unavailableDegraded Performance

Incident Status

Degraded Performance


Components

myCFM Portals


Locations

Commitment Letters (via Links)



June 22, 2026 12:33 UTC
MONITORING

The widget CML is currently unavailable with red boxes error messages visible and does not allow optimal navigation. The technical teams are working on restoring full service as quickly as possible. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66. We apologize for any inconvenience this may cause. myCFMportal Team.

July 28, 2026 08:39 UTC
RESOLVED

The issue has been resolved. Full service is back to normal. Our sincere apologies for any inconvenience caused. myCFM Portal team
MyCfmPortal is unavailableService Disruption

Incident Status

Service Disruption


Components

myCFM Portals


Locations

Alerts, Ask CFM, Cases, CNR, Commitment Letters (via Links), Data Query, Documents, Dynamic Analysis (via Links), e-Account (via Links), Engine Profile, Engine Wash Analytics, Fleet And Asset Management, Fleet Monitor (via Links), Fleet Monitor X (via Links), Flight Data, Links, Maintenance, myDownload, myTechPub, My Portal Access, NECD, Plotting, Report (via Links), Spare Parts Sales (via Links), Training, Warranty APP, Warranty Widget (Dual Zone)



July 24, 2026 12:54 UTC
INVESTIGATING

MyCfmPortal is currently unavailable and does not allow optimal navigation. The technical teams are working on restoring full service as quickly as possible. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66. We apologize for any inconvenience this may cause. myCFMportal Team.

July 28, 2026 08:18 UTC
RESOLVED

The issue has been resolved. Full service is back to normal. Our sincere apologies for any inconvenience caused. myCFM Portal team
Planned release activity for Fleet & Asset Management & Engine Profile Widget Planned Maintenance

Description

Due to a planned release activity, Fleet & Asset Management & Engine Profile widget users may experience minimal to zero impact during the release window.


Components

myCFM Portals


Locations

Engine Profile, Fleet And Asset Management


Schedule

July 22, 2026 06:30 - July 22, 2026 07:30 UTC


July 22, 2026 06:30 UTC
UPDATE

Scheduled maintenance is starting.

July 22, 2026 07:30 UTC
UPDATE

Scheduled maintenance is complete.