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Active Incident
This Portal Status page provides details of scheduled maintenance and reported outages of the CFM Customer Portal site, myCFMPortal.com. This is for users who log into mycfmportal.com with an email address. Not all outages are detectable with current monitoring, so if you are experiencing a new issue on the website, please submit an new inquiry via Ask CFM widget. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66.
myTechpub widget unstablePartial Service Disruption

Incident Status

Partial Service Disruption

Components

myCFM Portals

Locations

myTechPub


October 23, 2026 14:25 UTC
INVESTIGATING

The widget myTechpub is currently unstable with error messages visible and does not allow optimal navigation. The technical teams are working on restoring full service as quickly as possible. We apologize for any inconvenience this may cause. myCFMportal Team.
PHP security vulnerabilities Operational

Incident Status

Operational

Components

myCFM Portals

Locations

Alerts, Ask CFM, Cases, CNR, Commitment Letters (via Links), Data Query, Documents, Dynamic Analysis (via Links), e-Account (via Links), Engine Profile, Engine Wash Analytics, Fleet And Asset Management, Fleet Monitor (via Links), Fleet Monitor X (via Links), Flight Data, Links, Maintenance, myDownload, myTechPub, My Portal Access, NECD, Plotting, Report (via Links), Spare Parts Sales (via Links), Training, Warranty APP, Warranty Widget (Dual Zone)


October 23, 2026 14:21 UTC
MONITORING

Dear Customers Please be informed that MyCFM portal does not use PHP technology and is therefore not impacted by the current situation. With our best regards My CFM portal team
Password resset unstableOperational

Incident Status

Operational

Components

myCFM Portals

Locations

My Portal Access


October 22, 2026 14:18 UTC
INVESTIGATING

The password reset service is currently experiencing some instability. The technical teams are working to restore full service as quickly as possible. We apologize for any inconvenience this may cause. The myCFM Portal Team

myCFM Portals

Partial Service Disruption

2

Upcoming Maintenances

5

Incidents Last 30 Days

Scheduled Maintenance

Engine Profile & Engine Change Tool widgets will be unavailablePlanned Maintenance

Schedule

October 27, 2026 04:30 - 08:30 UTC

Components

myCFM Portals

Locations

Engine Profile, Fleet And Asset Management

Description

The widgets Engine Profile & Engine Change Tool will be unavailable due to a system maintenance We apologize for any inconvenience this may cause. myCFMportal Team,
E-SPS widget will be unavailablePlanned Maintenance

Schedule

November 7, 2026 06:00 - 18:00 UTC

Components

myCFM Portals

Locations

Spare Parts Sales (via Links)

Description

The widget E-SPS will be unavailable due to an a system maintenance (red box with error message, disconnection etc.). We apologize for any inconvenience this may cause. myCFMportal Team,

History (Last 7 days)

ASKCFM – Unable to Send with AttachmentsDegraded Performance

Incident Status

Degraded Performance


Components

myCFM Portals


Locations

Ask CFM



September 9, 2026 07:00 UTC
IDENTIFIED

Dear Customers, Due to an ongoing incident affecting the stability of the attachment functionality, we kindly ask you not to include any attachments when creating new requests for the time being. If you need to provide supporting documents, please attach them only by replying to the acknowledgment email you receive after submitting your request. If you need to create a CSC case urgently during this time, please call +33 1 64 14 88 66. The technical teams are working on restoring full service as quickly as possible. We apologize for any inconvenience this may cause. myCFMportal Team

October 21, 2026 05:26 UTC
RESOLVED

The incident is resolved