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Active Incident
This Portal Status page provides details of scheduled maintenance and reported outages of the CFM Customer Portal site, myCFMPortal.com. This is for users who log into mycfmportal.com with an email address. Not all outages are detectable with current monitoring, so if you are experiencing a new issue on the website, please submit an new inquiry via Ask CFM widget. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66.
NECD widget unavailableService Disruption

Incident Status

Service Disruption

Components

myCFM Portals

Locations

NECD


July 24, 2026 11:24 UTC
INVESTIGATING

The widget NECD is currently unavailable and does not allow optimal navigation. The technical teams are working on restoring full service as quickly as possible. We apologize for any inconvenience this may cause. myCFMportal Team.

myCFM Portals

Operational

0

Upcoming Maintenances

4

Incidents Last 30 Days

History (Last 7 days)

myDownload widget unstable/unavailableOperational

Incident Status

Operational


Components

myCFM Portals


Locations

myDownload



August 4, 2026 08:50 UTC
INVESTIGATING

The myDownload widget is currently unstable and does not allow access to LEAP engine model documentation. The technical teams are working on restoring full service as quickly as possible. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66. We apologize for any inconvenience this may cause. myCFMportal Team.

August 4, 2026 14:23 UTC
RESOLVED

The issue has been resolved. Full service is back to normal. Our sincere apologies for any inconvenience caused. myCFM Portal team
Planned release activity for Fleet & Asset Management & Engine Profile WidgetPlanned Maintenance

Description

Due to a planned release activity, Fleet & Asset Management & Engine Profile widget users will experience minimal to zero impact during release window.


Components

myCFM Portals


Locations

Engine Profile, Fleet And Asset Management


Schedule

July 31, 2026 05:00 - July 31, 2026 06:00 UTC


July 31, 2026 05:00 UTC
UPDATE

Scheduled maintenance is starting.

July 31, 2026 06:00 UTC
UPDATE

Scheduled maintenance is complete.
Many widgets unavailableService Disruption

Incident Status

Service Disruption


Components

myCFM Portals


Locations

Ask CFM, myDownload, myTechPub, My Portal Access, Training, Warranty APP



July 29, 2026 14:42 UTC
INVESTIGATING

Many widgets are currently unavailable with error messages visible and does not allow optimal navigation. The technical teams are working on restoring full service as quickly as possible. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66. We apologize for any inconvenience this may cause. myCFMportal Team.

July 30, 2026 05:20 UTC
INVESTIGATING

The issue has been resolved. Full service is back to normal. Our sincere apologies for any inconvenience caused. myCFM Portal team

July 30, 2026 05:21 UTC
RESOLVED

The issue has been resolved. Full service is back to normal. Our sincere apologies for any inconvenience caused. myCFM Portal team
Planned maintenance activity for Fleet & Asset Management & Engine Profile WidgetPlanned Maintenance

Description

Due to a planned maintenance activity, Engine Change Tool in Fleet & Asset Management & Engine Profile widget will not be available to users during the outage window.


Components

myCFM Portals


Locations

Engine Profile, Fleet And Asset Management


Schedule

July 29, 2026 05:00 - July 29, 2026 08:00 UTC


July 29, 2026 05:00 UTC
UPDATE

Scheduled maintenance is starting.

July 29, 2026 08:00 UTC
UPDATE

Scheduled maintenance is complete.