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Active Incident
This Portal Status page provides details of scheduled maintenance and reported outages of the CFM Customer Portal site, myCFMPortal.com. This is for users who log into mycfmportal.com with an email address. Not all outages are detectable with current monitoring, so if you are experiencing a new issue on the website, please submit an new inquiry via Ask CFM widget. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66.
PHP security vulnerabilities Operational

Incident Status

Operational

Components

myCFM Portals

Locations

Alerts, Ask CFM, Cases, CNR, Commitment Letters (via Links), Data Query, Documents, Dynamic Analysis (via Links), e-Account (via Links), Engine Profile, Engine Wash Analytics, Fleet And Asset Management, Fleet Monitor (via Links), Fleet Monitor X (via Links), Flight Data, Links, Maintenance, myDownload, myTechPub, My Portal Access, NECD, Plotting, Report (via Links), Spare Parts Sales (via Links), Training, Warranty APP, Warranty Widget (Dual Zone)


October 23, 2026 14:21 UTC
MONITORING

Dear Customers Please be informed that MyCFM portal does not use PHP technology and is therefore not impacted by the current situation. With our best regards My CFM portal team

myCFM Portals

Operational

1

Upcoming Maintenances

3

Incidents Last 30 Days

Scheduled Maintenance

E-SPS widget will be unavailablePlanned Maintenance

Schedule

November 7, 2026 06:00 - 18:00 UTC

Components

myCFM Portals

Locations

Spare Parts Sales (via Links)

Description

The widget E-SPS will be unavailable due to an a system maintenance (red box with error message, disconnection etc.). We apologize for any inconvenience this may cause. myCFMportal Team,

History (Last 7 days)

Engine Profile & FAM widget will be unavailablePlanned Maintenance

Description

As part of a planned release activity, Engine Profile & FAM users may face minimal to no disruption during the scheduled release window. We apologize for any inconvenience this may cause. myCFMportal Team,


Components

myCFM Portals


Locations

Engine Profile, Fleet And Asset Management


Schedule

October 30, 2026 06:30 - October 30, 2026 07:30 UTC


October 30, 2026 06:30 UTC
UPDATE

Scheduled maintenance is starting.

October 30, 2026 07:30 UTC
UPDATE

Scheduled maintenance is complete.
Password resset unstableOperational

Incident Status

Operational


Components

myCFM Portals


Locations

My Portal Access



October 22, 2026 14:18 UTC
INVESTIGATING

The password reset service is currently experiencing some instability. The technical teams are working to restore full service as quickly as possible. We apologize for any inconvenience this may cause. The myCFM Portal Team

October 29, 2026 09:42 UTC
RESOLVED

The issue has been resolved. Full service is back to normal. Our sincere apologies for any inconvenience caused. myCFM Portal team
myTechpub widget unstablePartial Service Disruption

Incident Status

Partial Service Disruption


Components

myCFM Portals


Locations

myTechPub



October 23, 2026 14:25 UTC
INVESTIGATING

The widget myTechpub is currently unstable with error messages visible and does not allow optimal navigation. The technical teams are working on restoring full service as quickly as possible. We apologize for any inconvenience this may cause. myCFMportal Team.

October 27, 2026 13:02 UTC
IDENTIFIED

Mytechpub is unavailable.

October 27, 2026 14:10 UTC
RESOLVED

MyTechPub is restored to normal.