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All Systems Operational
This Portal Status page provides details of scheduled maintenance and reported outages of the CFM Customer Portal site, myCFMPortal.com. This is for users who log into mycfmportal.com with an email address. Not all outages are detectable with current monitoring, so if you are experiencing a new issue on the website, please submit an new inquiry via Ask CFM widget. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66.

myCFM Portals

Operational

0

Upcoming Maintenances

2

Incidents Last 30 Days

History (Last 7 days)

Warranty / Training / MyTechPub / ASKCFM widgets unavailableOperational

Incident Status

Operational


Components

myCFM Portals


Locations

Ask CFM, myDownload, myTechPub, Training, Warranty APP



June 17, 2026 11:31 UTC
INVESTIGATING

The widgets Warranty / Training / MyTechPub / ASKCFM is currently unavailable with red boxes error messages visible and does not allow optimal navigation. The technical teams are working on restoring full service as quickly as possible. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66. We apologize for any inconvenience this may cause. myCFMportal Team.

June 17, 2026 11:34 UTC
INVESTIGATING

Update

June 17, 2026 13:10 UTC
RESOLVED

INCT been resolved by IT.
ASK widget unavailablePlanned Maintenance

Description

Dear customers, As part of our ongoing improvement efforts, CFM will be upgrading the internal CRM system of the Customer Support Center (CSC) in mid-June, along with enhancements to the ASK widget on the MyCFM portal. A short transition period is planned from Friday, June 12 at 12:00 (Paris time) through Sunday, June 14. During this time, the ASK widget will be unavailable. An alternative link will be provided on the portal to continue submitting requests, which will be processed after the transition. For urgent (AOG) matters, support will remain fully available via the dedicated form on the portal and by phone at +33 1 64 14 88 66. All open cases will be automatically transferred into the new system, and you will receive notification upon completion. We recommend anticipating any requests that may need resolution prior to this transition period. Thank you for your understanding. Please rest assured that we remain fully committed to ensuring support continuity during this transition. myCFMportal Team,


Components

myCFM Portals


Locations

Ask CFM


Schedule

June 12, 2026 10:00 - June 14, 2026 16:00 UTC


June 12, 2026 10:00 UTC
UPDATE

Scheduled maintenance is starting.

June 14, 2026 16:00 UTC
UPDATE

Scheduled maintenance is complete.