Header Image
Active Incident
This Portal Status page provides details of scheduled maintenance and reported outages of the CFM Customer Portal site, myCFMPortal.com. This is for users who log into mycfmportal.com with an email address. Not all outages are detectable with current monitoring, so if you are experiencing a new issue on the website, please submit an new inquiry via Ask CFM widget. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66.
MyCFM portal partial service disruption Operational

Incident Status

Operational

Components

myCFM Portals

Locations

Alerts, Ask CFM, Cases, CNR, Commitment Letters (via Links), Data Query, Documents, Dynamic Analysis (via Links), e-Account (via Links), Engine Profile, Engine Wash Analytics, Fleet & Asset Management, Fleet Monitor (via Links), Fleet Monitor X (via Links), Flight Data, Links, Maintenance, myDownload, myTechPub, My Portal Access, NECD, Plotting, Report (via Links), Spare Parts Sales (via Links), Training, Warranty APP, Warranty Widget (Dual Zone)


May 8, 2026 06:23 UTC
INVESTIGATING

Documents are not loading and intermittent connection issues due to AWS outage.

May 8, 2026 09:52 UTC
MONITORING

Departure records, NECD widgets and Documents are working as expected. Users are able to load all the documents. We are monitoring the widgets.
MyDownload widget unstableOperational

Incident Status

Operational

Components

myCFM Portals

Locations

myDownload


March 19, 2026 08:18 UTC
MONITORING

Dear Customer, we are improving our documentation portal by moving TDS documentation from myTechPub to myDownload. This transfer will happen in steps: In the myTechPub widget, LEAP-1A TDS manual removed on 20/03/2026 LEAP-1B TDS manual removed on 20/04/2026 LEAP-1C TDS manual removed on 20/05/2026 For this reason, in the myDownload widget, LEAP's TDS downloads are available at the following new location: Tooling / ALL LEAP / Toolings / TECHNICAL DATA SHEET [TDS.25] We know this situation may cause inconvenience and we apologize. Thank you for your understanding. For any questions, please contact the Customer Support Center "CSC” using “Ask CFM”. Best regards, MyCFMPortal team

myCFM Portals

Operational

0

Upcoming Maintenances

4

Incidents Last 30 Days

History

No incidents in the last 7 days