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All Systems Operational
This Portal Status page provides details of scheduled maintenance and reported outages of the CFM Customer Portal site, myCFMPortal.com. This is for users who log into mycfmportal.com with an email address. Not all outages are detectable with current monitoring, so if you are experiencing a new issue on the website, please submit an new inquiry via Ask CFM widget. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66.

myCFM Portals

Operational

0

Upcoming Maintenances

4

Incidents Last 30 Days

History (Last 7 days)

myCFMportal _Incident on password initialization/renewalPartial Service Disruption

Incident Status

Partial Service Disruption


Components

myCFM Portals


Locations

Alerts, Ask CFM, Cases, CNR, CNR (via Links), Commitment Letters (via Links), Data Query, Documents, Dynamic Analysis (via Links), Engine Change Submittal (via Links), Engine Profile, e-Account (via Links), Fleet Monitor (via Links), Fleet Monitor X (via Links), Flight Data, Links, Maintenance, myDownload, myTechPub, My Portal Access, NECD, Plotting, Report (via Links), Spare Parts Sales (via Links), Training, Warranty APP, e-Warranty (via Links), Warranty Widget (Dual Zone)



May 27, 2025 07:56 UTC
[Investigating] We are currently experiencing a problem with password initialization/renewal. The technical teams are working on restoring full service as quickly as possible. If you are unable to access the website or ASK CFM, please contact: CFM Help Desk Please call +33 (0) 1 64 14 88 66. We apologize for any inconvenience this may cause. myCFMportal Team.

May 28, 2025 14:28 UTC
[Resolved] The issue has been resolved. Full service is back to normal. You can initiate/renew your password by following the procedure via the "Forgot your password" button accessible after clicking on "Login with Email". Our sincere apologies for any inconvenience caused. myCFM Portal team
Maintenance and upgrade of the core service psvc-asset Planned Maintenance

Description

The planned IT maintenance activity of core service psvc-asset api update will briefly cause Portal-wide outage during release window.


Components

myCFM Portals


Locations

Alerts, Ask CFM, Cases, CNR, CNR (via Links), Commitment Letters (via Links), Data Query, Documents, Dynamic Analysis (via Links), Engine Change Submittal (via Links), Engine Profile, e-Account (via Links), Fleet Monitor (via Links), Fleet Monitor X (via Links), Flight Data, Links, Maintenance, myDownload, myTechPub, My Portal Access, NECD, Plotting, Report (via Links), Spare Parts Sales (via Links), Training, Warranty APP, e-Warranty (via Links), Warranty Widget (Dual Zone)


Schedule

May 28, 2025 07:00 - May 28, 2025 08:00 UTC


May 28, 2025 07:00 UTC
[Update] Scheduled maintenance is started

May 28, 2025 08:00 UTC
[Update] Scheduled maintenance is complete